vivo
1. 如果您的
vivo手机屏幕上出现线条，首先尝试通过设备的截图功能 capture a screenshot of the current screen. Then, swipe left or right on the screenshot to see if the abnormal lines move with the image.2. If the abnormal lines move along with the image: - Restart the device to see if the issue persists. If the problem rem
AIns, it could be due to a system or software design. Please feel free to continue using the device. - To restart the phone: - Long press the power button to see the Restart option. - Swipe down from the top of the screen twice for a quick access bar, then tap on Shut Down/Restart in the control center.3. If Pointer Position in the Developer Options is enabled, the screen will display the current touch data, resulting in touch tr
AIls as you slide your finger. Disable Pointer Position in the Developer Options to check. - To open Developer Options, visit
vivo's official website, go to My then Online Customer Service, and ask for assistance. - Note: This feature is m
AInly for developers and not recommended for everyday use. Avoid random changes to prevent issues.4. If the abnormal lines do not move along with the image, it usually indicates a screen fault. Please back up your device data in advance and take the device, along with the purchase receipt, to the
vivo Customer Service Center for inspection. - To find the
vivo Customer Service Center, go to
vivo's official website or the
vivo SHOP app, select My then Service Points, and choose your current city for the address and contact information. - It is recommended to call ahead to avoid unnecessary trips and to plan your journey safely.
